This Privacy Policy governs the processing of the personal data that users provide through the website bicotorto.es, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
TRENDONME, S.L. — Tax ID (CIF) [COMPLETAR: CIF] — [COMPLETAR: domicilio], A Arnoia (Ourense). Contact email for data protection matters: info@bicotorto.es.
We process the data you provide through: (a) the contact form (name, email, phone and message) to handle your enquiry; (b) stay requests and bookings (identification and contact details, dates, data required for the booking and, where applicable, payment data) to manage and fulfil the booking; (c) browsing (technical data and cookies, as described in the Cookies Policy).
The consent of the data subject (enquiries, non-technical cookies); the performance of a contract or of pre-contractual measures (bookings); compliance with legal obligations (tax, accounting and guest registration with the competent authorities); and the legitimate interest in the security of the site.
The data will be kept for the duration of the relationship and, thereafter, for the periods required by law (tax, accounting and tourism-related). Enquiry data will be kept for the time needed to handle it.
Data will not be shared with third parties except where legally required. Data may be accessed, as processors, by the service providers necessary for the operation of the site and the business: web hosting (Hostinger), booking engine and payment gateway, analytics tools and, where applicable, guest registration with the State Security Forces and Corps in accordance with the applicable regulations.
If any provider processes data outside the European Economic Area, this will be carried out with the appropriate safeguards provided for in the GDPR (adequacy decisions or standard contractual clauses).
You may exercise the rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw your consent, by writing to info@bicotorto.es, stating the right you are exercising and attaching a copy of an identification document. If you consider that the processing does not comply with the regulations, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
TRENDONME, S.L. applies the appropriate technical and organisational measures to ensure the security of the data and to prevent its alteration, loss or unauthorised access.
The site is not aimed at children under 14; they must not provide data without the consent of their parents or guardians.
This policy may be updated; the version in force will always be the one published on this page.